| 000 | 00495 a2200193 4500 | ||
|---|---|---|---|
| 020 | _a8177223763 | ||
| 041 | _aEn | ||
| 082 |
_a658.8 _bCLO |
||
| 100 | _aClow , Kenneth E. | ||
| 245 |
_aSevices marketing _boperation, management, and strategy |
||
| 250 | _a02nd ed. | ||
| 260 |
_c2003 _aNew Delhi _bBiztantra _g2004 |
||
| 300 |
_c27 cm. _axii,460 p. |
||
| 650 | _aMARKETING-SERVICES | ||
| 650 | _aMANAGEMENT | ||
| 700 | _aKurtz , David L. | ||
| 856 | _uwww.wileydreamtech.com | ||
| 942 | _cSR | ||
| 999 |
_c31022 _d32569 |
||